FAQ

Last updated: September 11, 2026

Frequently Asked Questions

Where do you ship?

We ship within the United States. Standard Shipping is free.

How long does delivery take?

Processing normally takes 1–2 business days, followed by an estimated 4–6 business days in transit. Weekends and U.S. federal holidays are excluded.

How do I track an order?

Tracking is sent to the order email after shipment.

Can I change or cancel an order?

Contact us as soon as possible before shipment. We will try to help, but a change or cancellation cannot be guaranteed.

How do returns and refunds work?

Eligible returns may be requested within 30 days after delivery. Approved refunds are sent to the original payment method within 10 business days after receipt and inspection; the payment provider may require additional posting time.

What if an item is damaged, missing, or incorrect?

Contact us with the order number and clear photos when available so we can review the issue.

Which payment methods are accepted?

The methods actually enabled for the order are shown at secure checkout in U.S. dollars.

How can I contact you?

Questions may be sent to fovolipojer989@gmail.com, by phone at 762-206-3548, or by mail to 1016 9th St, Orlando, Florida, 32820, United States.